1.1. A resort carries out reserving of room by taking over Client’s/Guest’s request through postal, public-call, or facsimile connection, including an e-mail and reserving on the site of http://shop.buymerovka.org.ua, with pointing the contact information, desired date of arrival, category and amount of rooms, type of meals, number of Guests and other necessary information for reserving a room. 1.2. A request on reserving is confirmed only after sending to Client a Confirmation. Reserving is confirmed on condition of payment fully or partly of the bill with pointing of room of reserving, bank essential elements, sum of pre-pay and information about the terms of reserving (address of the site http://shop.buymerovka.org.ua) 1.3. The preliminary reserving of room is given by Resort free of charge. The preliminary reserving is actual during 24 hours from the moment of sending to the Client the Confirmation about reserving and account-invoice for payment. 1.4. Reserving of room is considered assured after a receipt on a current account or in the cashdesk of Resort of pre-pay in size of 100% for the reserved services. If there is no payment for services during three bank days the central office of reserving has a right to take off an reserve, warning the client about that. 1.5. On Resort two forms of payment of services are used: cash (in a cashdesk) and cashless (on the current account of Resort). The form of payment for the services given by Resort is determined by an agreement between Client and Resort at reserving. 1.6. A resort, as object of entrepreneurial activity, has the right to set and change prices on all services given by Resort independently and use the system of discounts. In case of change of the price for already realized services, prices on them remain like they were in the moment of their realization. 1.7. Estimated time of Resort: arrival (settling in a room) from 14:00, departure (eviction from a room) to 12:00. Early arrival / departure is an additional favour and is given at the instance of Guest. Favour “early arrival” is possible from 9:00 and does not include breakfast. Favour “late departure” is possible till 17:00. The cost of favour “early arrival” and “late departure” is 50% from the cost of complete days of residence at price of day according to the day of grant of this favour. In other cases Guest must pay the overall cost of days of residence at price of day according to the day of grant of this favour. 1.8. List of services,included in the cost of room: residence in the number of the chosen category; breakfast the Swedish table in a restaurant; the opened pool; fitness-hall; beach; usage of a sporting inventory (darts, badminton, table tennis, football, volley-ball, minigolf, bicycles, roller skates, pattens running, sledges); services of the guarded parking place. If it is impossible to use some services the Resort is under an obligation to warn Guest of it. The cost of room is set by Resort independently. 1.9. Placing of the children under the age of 6 years with parents in one room without the grant of berth and feed, payment does not levy for the residence of children. A bed and feed for a child is given at will of Client for an additional payment. Children, who live with parents in one room, in age from 6 to 12 years are a favourable category. For them an additional berth and valuable child's food is foreseen. Children older than 12 years considered to be the grown ups. 1.10. In case of refusal or changing of the Request on reserving, which was confirmed by the assured reserving, Client is under an obligation by Resort request to pay penalty approvals of the following size: 1.10.1. the individual reserving (up to 10 persons): In time 14 days before the beginning of grant of services – pre-pay for reserving returns to the user fully; In time from 14 to 4 days before the beginning of grant of services – 50 % (fifty percents) from the cost of the reserved services (to its changed or cancelled part) for one day or fixed cost of the package program in the case of its acquisition; In time from 3 days and less than – 100 % (one hundred percents) from the cost of the reserved services (to its changed or cancelled part) for one day or fixed cost of the package program in the case of its acquisition. 1.10.2. the group reserving (no less than 10 persons): In time more than 21 day before the beginning of grant of services – 10 % (ten percents) from the cost of the reserved services (to its changed or cancelled part) for one day or fixed cost of the package program in the case of its acquisition; In time from 21 to 7 days before the beginning of grant of services – 20 % (twenty percents) from the cost of the reserved services (to their changed or cancelled part) for one days or fixed cost of the package program in the case of its acquisition; In time from 6 to 4 days before the beginning of grant of services – 50 % (fifty percents) from the cost of the reserved services (to their changed or cancelled part); In time from 3 days and less than before the beginning of grant of services – 100 % (one hundred percents) from the cost of the reserved services (to their changed or cancelled part). 1.11. Return of money in case of canceling or change of reserving takes place in form in which pre-pay was produced for the reserved services. For the return of money for the cancelled or changed part reserving Client must sign up the Statement about the return of money on the name of the directors of Resort with pointing of the essential elements and form of payment. Obligatory documents are copies of Confirmation about reserving and document improving the payment of the reserved services. A resort is under an obligation in 14 days to consider all given documents and accomplish the return of money with withholding of penalty approvals in obedience to point 1.10 information of Rules. All expenses, related to the transfer funds, are carried by Client.
11 июля 2009 